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Life at Resolver

A peek into the world of Resolver Engineering

Welcome to the blog for the Resolver Engineering team. We spend our time building and maintaining the applications that power Resolver.co.uk as well as both SaaS and bespoke products for regulators, ombudsmen and alternative dispute resolution providers. Over the course of building these products, we have developed our ways of working, found tips and tricks […]

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Life at Resolver

A developer team’s approach to not having a Product Manager

Back in July of this year, our Product Manager here in the Consumer Team at Resolver moved on to a new job. This was a great loss both for us and the wider company and we knew that it would take several months to find and recruit the right person for the job. During the […]

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Technical

Creating a Gem in Ruby: a Jewelcrafting guide for Developers

What is a Gem? Gems are small chunks of code used to perform specific duties without interfering with, or becoming a direct part of our code. The code required for a gem will still be a part of our project’s ecosystem, but we will ultimately remove some overhead, and avoid unnecessary duplication by using a […]

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Technical

Using Awesomplete for auto-complete inputs

Awesomplete is a front-end autocomplete tool that compares a user’s input to a defined data list, and if it recognises the input will make suggestions for the user to choose from. We chose to use the Awesomplete tool in the Accord team while building the journey to enable users to create and submit their dispute. […]

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Technical

Setting up VPC peering

VPCs are a way of partitioning infrastructure in AWS to isolate them from communication with other infrastructure. They operate at the network level similar to VLANs and block all external communication by default. However, sometimes it is necessary to allow some inter-VPC communication. For example, if you have multiple AWS accounts that need to access […]

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Technical

Cross-region deployments with CodePipeline

Last time, we looked at building a deployment pipeline using CodePipeline. Given the increasing number of countries that are implementing data residency policies, we now need to be able to deploy a copy of our application in a different region along with its database and connected services at the same time as in the main region […]

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Technical

Triggering AWS ECS deployments via GitHub, CodePipeline and ECR

Deployments are a key part of running a web application, but most of the time, they are an afterthought when it comes to process and developer ease-of-use. However, using a number of AWS services, deployments can be made much easier, with most of the process automated. On the Accord ODR project, we use ECS to […]

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Technical

Adding cron jobs with error recovery to AWS using Lambda, Step Functions and EventBridge

Scheduled jobs (or Cron jobs) are a standard part of web development. Whether you want to update comment counts every night or check for updates once a week, a scheduled job allows you to “set and forget”. There are a number of methods to implement scheduled jobs. Some rudimentary web apps check the schedule each […]

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Technical

Allowing CloudFront to access load balancers through Security Groups

Security Groups are a best practice feature of VPCs in AWS that act similar to a firewall. They allow access to various resources such as EC2 instances, load balancers or RDS databases to be controlled to other resources or a set of IP addresses. For example, you may set up an EC2 instance to only […]

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Technical

Sending emails using Mandrill/Mailchimp with Ruby on Rails

I recently started working on a ticket where I was asked to add a new mail template and the logic behind it. I have not really worked with either Mandrill or Mailchimp much before, so I started doing research into how to do this. Every blog post and Stack Overflow post that I could find […]

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Technical

Setting up Athena to analyse CloudFront access logs

One of the best ways of working out who is how many people are visiting your site, see patterns of traffic and analyse them over time is to look at your access logs. Most web servers collect some form of access logs, mostly in a standard format such as the Common Log Format. As a CDN, […]